Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  Returns will be issued in the form of store credit and a flat shipping fee of $6 will apply. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@littlerubyclothing.com. Please note that returns will need to be sent to the following address: 
4226 N Hwy 55, Jamestown KY 42629

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at littlerubyclothes@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges
For exchange inquiries please contact us at support@littlerubyclothing.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be issue store credit within 10 business days. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@littlerubyclothing.com